The user guide link will also be helpful: Please visit pages 23 and 24 for more information in this regard. Please perform the steps prescribed in this link and that should do the trick for you. How are you trying to update the firmware for the printer? Is it from the computer or from the printer’s control panel?įor now, I will include a link on how to update the printer’s firmware from the printer.Do you get any error messages while trying to update the printer’s firmware?.Please let me know the operating system installed on the computer.I take it as a privilege to share this platform with you.įor better clarity and to assist you better I would require more information regarding this. We greatly appreciate you for doing business with HP. You are a valued HP customer and it is paramount to assist you here. It is always a privilege to work with technical specialists like you. I will be delighted to assist you with this.įabulous diagnosis and superb analysis of the issue before posting. Hi Day! Thanks for taking an interest in the HP Support Forums! I read your post regarding updating the printer’s firmware.
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